Ownership; Reservation of Rights
(a) Customer Data. Customer or its licensors own the data input or uploaded by Customer into
the Exuberant Platform, including, without limitation, any such information regarding
Customer’s finances (“Customer Data”). Customer hereby grants Exuberant the nonexclusive,
worldwide, royalty-free, fully paid up, non-sublicensable (except to contractors,
consultants and service providers providing services on behalf of Exuberant),
nontransferable (except as set forth in the section titled “General”) right and license to
(i) copy, use, modify, distribute and display the Customer Data and the Customer Content
(defined below) to perform its obligations under this Agreement, (ii) copy, modify and use
Customer Data or Customer Content in connection with internal operations and functions,
including, but not limited to, operational analytics and reporting, internal financial
reporting and analysis, audit functions, archival purposes and improving Exuberant’s
products and services, and (iii) create aggregated and/or anonymized data from the Customer
Data or Customer Content (“Aggregated Data”), which does not include information that
identifies or would reasonably be expected to identify Customer or any of its Authorized
Users. For the avoidance of doubt, Aggregated Data is not Customer Data or Customer Content.
As between the parties, Customer reserves any and all right, title and interest in and to
the Customer Data other than the licenses therein expressly granted to Exuberant under this
Agreement. Exuberant makes no warranty, representation, endorsement, or guarantee regarding,
and accepts no responsibility or liability for, the quality, content, nature, veracity or
reliability of any Customer Data.
(c) Ownership; Reservation of Rights. Customer acknowledges and agrees that, as between the
parties, Exuberant retains all rights, title, and interest in and to the Exuberant Platform,
all copies or parts thereof (by whomever produced), all improvements, updates, modifications
or enhancements thereto, and all intellectual property rights therein. Exuberant grants no,
and reserves any and all, rights other than the rights expressly granted to Customer under
this Agreement with respect to the Exuberant Platform.
(d) Feedback. Customer may from time to time provide suggestions, comments for enhancements
or functionality or other feedback (“Feedback”) to Exuberant with respect to the Exuberant
Platform. Exuberant will have full discretion to determine whether or not to proceed with
the development of the requested enhancements, new features or functionality. Customer
hereby grants Exuberant a royalty-free, fully paid up, worldwide, transferable,
sublicensable, irrevocable, perpetual license to (i) copy, distribute, transmit, display,
perform, and create derivative works of the Feedback; and (ii) use the Feedback and/or any
subject matter thereof, including without limitation, the right to develop, manufacture,
have manufactured, market, promote, sell, have sold, offer for sale, have offered for sale,
import, have imported, rent, provide and/or lease products or services which practice or
embody, or are configured for use in practicing, the Feedback and/or any subject matter of
the Feedback.
(e) Customer Responsibilities. Only Customer’s Authorized Users who have been assigned a
unique login to the Exuberant Platform will be entitled to access and use the Exuberant
Platform under this Agreement. Customer will (i) use commercially reasonable efforts to
prevent unauthorized access to or use of the Exuberant Platform and notify Exuberant
promptly of any such unauthorized access or use, and (ii) use the Exuberant Platform only in
accordance with the documentation, this Agreement and any applicable laws and regulations.
Customer will be solely liable for any uses of accounts linked to Customer’s login
credentials.
(f) Privacy; Data Security. Exuberant may collet, use, disclose, and otherwise process
Customer personal information in accordance with Exuberant’s privacy policy, and will
implement and maintain commercially reasonable administrative, physical and technical
controls designed to safeguard Customer Data. Exuberant reserves the right to decline to
share Customer Data with any third party where Exuberant believes that such sharing may
expose Customer or Exuberant to excessive security, financial or reputational risk.
Exuberant has no liability for any collection, processing, storage, use or disclosure of
Customer Data by any third party servicer or any other third party.
Support
Exuberant agrees to provide reasonable support to Customer during Exuberant’ normal support
hours. Exuberant additionally agrees to provide customer service support in the form of
e-mail and telephone during Exuberant’ normal customer support hours.
Financial Transactions
Exuberant shall not perform any financial transactions for Customer. Customer understands and
agrees that Exuberant will provide a bookkeeping solution solely in accordance with the
information provided by Customer to Exuberant. Exuberant does not provide verified financial
statements, or attestation services. Finaly’s responsibility is to reconcile the bank and
credit card accounts and categorize transactions with Customer’s approval, reviewed by
Customer. The financial reports in the Exuberant Platform are generated automatically using
whichever compatible accounting software Customer has chosen (e.g. QuickBooks, Freshbooks,
Xero, etc.) based on information provided to Exuberant by Customer. Further, subject to the
terms and conditions of this Agreement, Exuberant will reconcile Customer’s accounts using a
variety of data sources including but not limited to Customer’s bank statements, credit card
statements, payroll reports, sales tax filings, deposit reports from merchant services
provides, but Exuberant does not provide auditing or attestation services related to these
reconciliations. All reporting is subject to further edit pending Customer’s review and
approval.
Payment
(a) Fees; Payment Terms. As consideration for Exuberant providing the Exuberant Platform
hereunder, Customer agrees to pay Exuberant the aggregate monthly fee set forth in the Order
Form. If payment of any fees is not made when due and payable, a late fee will accrue at the
rate of the lesser of one and one-half percent (1.5%) per month or the highest legal rate
permitted by law and Customer will pay all reasonable expenses of collection. In addition,
if any past due payment has not been received by Exuberant within ten (10) days from the
time such payment is due, Exuberant may suspend Customer’s access to the Exuberant Platform
until such payment is made.
(b) Net of Taxes. All amounts payable by Customer to Exuberant
hereunder are exclusive of any sales, use and other taxes or duties, however designated,
including without limitation, withholding taxes, royalties, know how payments, customs,
privilege, excise, sales, use, value added and property taxes (collectively "Taxes").
Customer will be solely responsible for payment of any Taxes, except for those taxes based
on the income of Exuberant. Customer will not withhold any Taxes from any amounts due
Exuberant.
(c) In order to use the payment functionality of Exuberant's application, you
must open a "Dwolla Account" provided by Dwolla, Inc. and you must accept the Dwolla Terms
of Service and Privacy Policy. Any funds held in or transferred through your Dwolla Account
are held or transferred by Dwolla's financial institution partners. You must be at least 18
years old to create a Dwolla Account. You authorize Exuberant to collect and share with
Dwolla your personal information including full name, date of birth, social security number,
physical address, email address and financial information, and you are responsible for the
accuracy and completeness of that data. You understand that you will access and manage your
Dwolla Account through Exuberant's application, and Dwolla account notifications will be
sent by Exuberant, not Dwolla. Exuberant will provide customer support for your Dwolla
Account activity through its standard support features.
Term and termination
(a) Term. The initial term of this Agreement will commence on the date of Acceptance and
continue for the initial term set forth in the Order Form, unless earlier terminated as set
forth herein (the “Initial Term”). Thereafter, this Agreement will automatically renew for
additional periods of the same duration (each, a “Renewal Term”, and together with the
Initial Term, the “Term”), unless either party provides the other party with written notice
of non-renewal at least sixty (60) days’ prior to the end of the then-current term.
(b)
Termination; Effect of Termination. In addition to any other remedies it may have, either
party may terminate this Agreement if the other party breaches any of the terms or
conditions of this Agreement and fails to cure such breach within five (5) days of receiving
notice thereof. Upon any termination or expiration of this Agreement for any reason,
Customer may request an export of the Customer Data in a mutually agreed upon format within
thirty (30) days of the effective date of such termination or expiration. Thereafter,
Exuberant may, but is not obligated to, in its sole discretion and without delivery of any
notice to Customer, delete any Customer Data stored or otherwise archived on the Exuberant
Platform or on Exuberant’s network. Upon any expiration or termination of the Agreement, all
rights granted hereunder and all obligations of Exuberant to provide the Exuberant Platform
will immediately terminate and (i) Customer will cease use of the Exuberant Platform; and
(ii) each party will return or destroy all copies or other embodiments of the other party’s
Confidential Information (subject to Exuberant’s rights under the section titled Customer
Data).
(c) Survival. Termination of this Agreement in accordance with the section titled
“Term and termination”, or expiration of this Agreement, will not affect any obligations of
the parties that have accrued up to the date of such termination or expiration, including
without limitation any payment obligation. Upon any expiration or termination of this
Agreement, the provisions of the sections titled “Customer Data”, “Ownership; Reservation of
Rights”, “Feedback”, “Payment” “Termination; Effect of Termination”, “Survival”,
“Confidentiality”, “Disclaimer”, “Limitations of Liability”, “Indemnification” and “General”
will survive.
Confidentiality
As used herein, “Confidential Information” means, subject to the exceptions set forth in the
following sentence, any information or data, regardless of whether it is in tangible form,
disclosed by either party (the “Disclosing Party”) that the Disclosing Party has either
marked as confidential or proprietary, or has identified in writing as confidential or
proprietary within thirty (30) days of disclosure to the other party (the “Receiving
Party”); provided, however, that a Disclosing Party’s business plans, strategies,
technology, research and development, current and prospective customers, billing records,
and products or services will be deemed Confidential Information of the Disclosing Party
even if not so marked or identified. Exuberant’s Confidential Information includes, without
limitation, the Exuberant Platform and the terms of this Agreement.
Information will not be
deemed “Confidential Information” if such information: (i) is known to the Receiving Party
prior to receipt from the Disclosing Party directly or indirectly from a source other than
one having an obligation of confidentiality to the Disclosing Party; (ii) becomes known
(independently of disclosure by the Disclosing Party) to the Receiving Party directly or
indirectly from a source other than one having an obligation of confidentiality to the
Disclosing Party; or (iii) becomes publicly known or otherwise ceases to be secret or
confidential, except through a breach of this Agreement by the Receiving Party.
Each party
agrees that it will use the Confidential Information of the other party solely to perform
its obligations or exercise its rights under this Agreement. Neither party will disclose, or
permit to be disclosed, the other party’s Confidential Information directly or indirectly,
to any third party without the other party’s prior written consent, except as otherwise
permitted hereunder. Each party will use reasonable measures to protect the confidentiality
and value of the other party’s Confidential Information.
Notwithstanding any provision of
this Agreement, either party may disclose the other party’s Confidential Information, in
whole or in part (A) to its employees, officers, directors, consultants and professional
advisers (e.g., attorneys, auditors, financial advisors, accountants and other professional
representatives) who have a need to know and are legally bound to keep such Confidential
Information confidential by confidentiality obligations or, in the case of professional
advisors, are bound by ethical duties to keep such Confidential Information confidential
consistent with the terms of this Agreement; and (B) as required by law (in which case each
party will provide the other with prior written notification thereof, will provide such
party with the opportunity to contest such disclosure, and will use its reasonable efforts
to minimize such disclosure to the extent permitted by applicable law).
Each party agrees to
exercise due care in protecting the Confidential Information from unauthorized use and
disclosure. In the event of actual or threatened breach of the provisions of this Section,
the non-breaching party will be entitled to seek immediate injunctive and other equitable
relief, without waiving any other rights or remedies available to it. Each party will
promptly notify the other in writing if it becomes aware of any violations of the
confidentiality obligations set forth in this Agreement.
Representations and Warranties
(a) Representations and Warranties. Each party represents and warrants to the other party
that (i) such party has the required power and authority to enter into this Agreement and to
perform its obligations hereunder; (ii) the execution of this Agreement and performance of
its obligations thereunder do not and will not violate any other agreement to which it is a
party; and (iii) this Agreement constitutes a legal, valid and binding obligation when
signed by both parties. (b) Customer Representations and Warranties. Customer represents,
warrants and covenants that: (i) Customer has all rights necessary to grant to Exuberant the
rights and licenses in this Agreement with respect to the Customer Data and any information,
content or other materials it uploads, submits or otherwise makes available to Exuberant
(the “Customer Content”); (ii) Exuberant’s use of the Customer Data and Customer Content as
permitted hereunder does not and will not infringe or violate the rights of any third party;
and (iii) Customer’s provision of the Customer Data and Customer Content to Exuberant, and
Exuberant’s use thereof in accordance with this Agreement, will not violate any applicable
laws, rules or regulations.
Warranty disclaimer
Except as expressly provided in this Agreement, the Exuberant Platform is provided “as is,”
and Exuberant expressly disclaims all warranties and conditions of any kind, express,
implied, or statutory, including, without limitation, the implied warranties of title,
noninfringement, merchantability, and fitness for a particular purpose. Interruption of
Service: Customer hereby acknowledges and agrees that Exuberant will not be liable for any
temporary delay or interruptions of the Exuberant Platform. Each party acknowledges that it
has not entered into this Agreement in reliance upon any warranty or representation except
those specifically set forth herein. Unless an approval process is specified in the Order
Form, all bookkeeping services provided by Exuberant to a Customer will be deemed accepted
when delivered.
Limitation of liability
(a) Disclaimer of Consequential Damages. Exuberant SHALL NOT BE LIABLE FOR (A) ANY LOSS OF
USE, LOSS OF DATA, OR INTERRUPTION OF BUSINESS OR (B) ANY INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL, OR PUNITIVE DAMAGES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, LOST
PROFITS), REGARDLESS OF THE FORM OR ACTION, WHETHER IN CONTRACT, TORT (INCLUDING
NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF Exuberant HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. CUSTOMER ACKNOWLEDGES THAT THESE LIMITATIONS ARE AN ESSENTIAL
ELEMENT OF THIS AGREEMENT, AND ABSENT SUCH IMITATIONS, Exuberant WOULD NOT ENTER INTO THIS
AGREEMENT.
(b) General Cap on Liability. Exuberant’S LIABILITY HEREUNDER FOR EACH INDIVIDUAL
CLAIM ARISING UNDER OR RELATING TO THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT PAID BY
CUSTOMER TO Exuberant DURING THE THREE (3) MONTH PERIOD BEFORE THE ACTION AROSE. UNDER NO
CIRCUMSTANCES WILL Exuberant’s LIABILITY FOR ALL CLAIMS ARISING UNDER OR RELATING TO THIS
AGREEMENT, REGARDLESS OR THE FORUM AND REGARDLESS OF WHETHER ANY ACTION OR CLAIM IS BASED ON
CONTRACT, TORT, OR OTHERWISE, EXCEED THE AGGREGATE FEES PAID BY CUSTOMER TO EXUBERANT UNDER
THIS AGREEMENT DURING THE TWELVE (12) MONTH PERIOD PRECEDING THE EVENT OR CIRCUMSTANCES
GIVING RISE TO SUCH LIABILITY. THIS LIMITATION OF LIABILITY IS CUMULATIVE AND NOT PER
INCIDENT.
(c) Independent Allocations of Risk. CUSTOMER ACKNOWLEDGES THAT THESE LIMITATIONS
ARE AN ESSENTIAL ELEMENT OF THIS AGREEMENT, AND ABSENT SUCH IMITATIONS, Exuberant WOULD NOT
ENTER INTO THIS AGREEMENT. EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL
OTHER PROVISIONS OF THIS AGREEMENT, AND EACH OF THESE PROVISIONS WILL APPLY EVEN IF THEY
HAVE FAILED OF THEIR ESSENTIAL PURPOSE.
Indemnity
(a) Customer Indemnity. Customer will defend Exuberant and the officers, directors, agents,
and employees of Exuberant (“Exuberant Indemnified Parties”) against any third-party claim,
action, suit, or proceeding (a “Claim”) arising from (i) any use or disclosure by Customer
of the Exuberant Platform in violation of this Agreement or (ii) the Customer Data or
Customer Content. Customer shall indemnify the Exuberant Indemnified Parties against all
losses, damages, liabilities, and all reasonable expenses and costs, including reasonable
attorney’s fees, incurred by Exuberant as a result of any such third-party claim, action,
suit, or proceeding.
(b) Exuberant’ Indemnity. Exuberant will defend Customer and the
officers, directors, agents, and employees of Customer (“Customer Indemnified Parties”)
against any Claim arising from an allegation that Customer’s authorized use of the Exuberant
Platform infringes any intellectual property right of a third party. Further, Exuberant will
indemnify the Customer Indemnified Party against any damages actually awarded or paid in
connection therewith, including any reasonable attorneys’ fees. Notwithstanding the
foregoing, Exuberant’s indemnification obligation will not apply to claims to the extent
arising from (i) modification of the Exuberant Platform by any party other than Exuberant
without Exuberant’s express consent; (ii) the combination, operation, or use of the
Exuberant Platform with other product(s), data or services where the Exuberant Platform
would not by itself be infringing; or (iii) unauthorized or improper use of the Exuberant
Platform. If the use of the Exuberant Platform by Customer has become, or in Exuberant’s
opinion is likely to become, the subject of any claim of infringement, Exuberant may at its
option and expense (A) procure for Customer the right to continue using the Exuberant
Platform as set forth hereunder, (B) replace or modify the Exuberant Platform to make it
non-infringing so long as the Exuberant Platform has at least equivalent functionality, (C)
substitute an equivalent for the Exuberant Platform or (D) if options (A)-(D) are not
reasonably practicable, terminate this Agreement. This paragraph states Exuberant’s entire
obligation and Customer’s sole remedies in connection with any claim regarding the
intellectual property rights of any third party.
(c) Mechanics of Indemnity. The
indemnifying party’s obligations are conditioned upon a Customer Indemnified Party or
Exuberant Indemnified Party (each, an “Indemnified Party”) giving the other party (the
“Indemnifying Party”): (i) prompt, written notice of any Claim for which the Indemnified
Party is seeking indemnity; (ii) granting the Indemnifying Party sole control of the defense
and settlement of such Claim; and (iii) reasonably cooperating with the Indemnifying Party
at the Indemnifying Party’s expense; provided, that, the Indemnifying Party shall not settle
any Claim unless such settlement completely relieves the Indemnified Party of all liability
without admitting any fault on the Indemnified Party’s behalf.
General
Customer agrees that Exuberant may (i) list and/or identify Customer’s name (including by
displaying any Customer trademark) to identify the business relationship between the parties
on Exuberant’s website and in other marketing and advertising collateral and (ii) publish a
case study with respect to Customer’s use of the Exuberant Platform. Customer may not remove
or export from the United States or allow the export or re-export of the Exuberant Platform
or anything related thereto, or any direct product thereof in violation of any restrictions,
laws or regulations of the United States Department of Commerce, the United States
Department of Treasury Office of Foreign Assets Control, or any other United States or
foreign agency or authority.
If any provision of this Agreement is found to be unenforceable
or invalid, that provision will be limited or eliminated to the minimum extent necessary so
that this Agreement will otherwise remain in full force and effect and enforceable. Neither
party may assign this Agreement or assign or delegate its rights or obligations under the
Agreement without the other party’s prior written consent; provided however, that either
party may assign this Agreement to an acquirer of or successor to all or substantially all
of its business or assets to which this Agreement relates, whether by merger, sale of
assets, sale of stock, reorganization or otherwise.
Any assignment or attempted assignment
by either party otherwise than in accordance with this paragraph will be null and void. Both
parties agree that this Agreement is the complete and exclusive statement of the mutual
understanding of the parties and supersedes and cancels all previous written and oral
agreements, communications and other understandings relating to the subject matter of this
Agreement, and that all waivers and modifications must be in a writing signed by both
parties, except as otherwise provided herein.
In the event of a conflict between the Order
Form and these Terms & Conditions, these Terms & Conditions will govern unless expressly
stated otherwise in the Order Form. No agency, partnership, joint venture, or employment is
created as a result of this Agreement and a party does not have any authority of any kind to
bind the other party in any respect whatsoever. All notices under this Agreement will be in
writing and sent to the addresses set forth in the Order Form and will be deemed to have
been duly given when received, if personally delivered; when receipt is electronically
confirmed, if transmitted by facsimile or email; the day after it is sent, if sent for next
day delivery by recognized overnight delivery service; and upon receipt, if sent by
certified or registered mail, return receipt requested.
Each party will be excused from
performance for any period during which, and to the extent that, it is prevented from
performing any obligation or service, in whole or in part, as a result of a cause beyond its
reasonable control and without its fault or negligence, including, but not limited to, acts
of God, acts of war, epidemics, fire, communication line failures, power failures,
earthquakes, floods, blizzard, or other natural disasters (but excluding failure caused by a
party's financial condition or any internal labor problems (including strikes, lockouts,
work stoppages or slowdowns, or the threat thereof)) (a “Force Majeure Event”).
Delays in
performing obligations due to a Force Majeure Event will automatically extend the deadline
for performing such obligations for a period equal to the duration of such Force Majeure
Event. Upon the occurrence of any Force Majeure Event, the affected party will give the
other party written notice thereof as soon as reasonably practicable of its failure of
performance, describing the cause and effect of such failure, and the anticipated duration
of its inability to perform. This Agreement will be governed by the laws of the State of
Florida without regard to its conflict of laws provisions.
For all disputes relating to this
Agreement, each party submits to the exclusive jurisdiction of the state and federal courts
located in Miami, Florida and waives any jurisdictional, venue, or inconvenient forum
objections to such courts. Customer acknowledges that any unauthorized use of the Exuberant
Platform may cause irreparable harm and injury to Exuberant for which there is no adequate
remedy at law. In addition to all other remedies available under this Agreement, at law or
in equity, Customer agrees that Exuberant may be entitled to injunctive relief in the event
Customer uses the Exuberant in any way not expressly permitted by this Agreement.